How It Works

​Some repairs take less than an hour. However many of our repairs are completed in a 2-48 hour turnaround time. We provide the highest quality service you can find, and our expert certified service technicians can repair any smartphone, handheld device, or MP3 Player on the market. ​ If the part is not in stock, we will let you know when it will arrive and then when your cell phone / device will be ready.

Normal Gadgets has been in business since 2012 serving central Illinois customers. We have technicians that are Wise Certified (https://www.wisecertification.com/places/normal-gadgets/), Apple Certified and listed as an Independent Repair Shop with Apple.

The WISE Authorized Service Provider (ASP) designation we received conveys service excellence. It allows service providers to differentiate themselves and demonstrate their commitment to quality. Certification is awarded based on each shop meeting the industry recognized standards defined within the program. Today, the scope of the WISE Certification program includes smartphones. WISE Certification is specific to a repair environment (retail or vehicle). Each location is individually certified.

We have Certified Level 3 Mobile Device Technicians that have gone through our rigorous training before they work on customer devices. We are also the only local repair shop that works on motherboards and solder components such as HDMI ports and capacitors.

We have successfully completed over 95,000 repairs on all mobile devices, tablets, laptops, PCs, smartwatches, televisions and gaming systems. There are times that we repair devices before the manufactures even know of an issue!